Banana Moon have UKAS accredited ISO 9001 Certification

What is it?

ISO 9001 is the internationally recognised Quality Management System. It is a certification which is gained by an approved auditor reviewing a business and how closely it works to the standard. Our quality management system works with the aim of delivering continual improvement and better service to our customers.

The quality management system outlines how we process orders from start to finish so that our team understands exactly how we should be working. The system outlines our process for analysing any errors or issues that occur so that we can learn and make improvements to stop these happening again. By driving a culture that continually develops all employees, it creates a much more sustainable business, which can deliver top quality results every day.

Why do Banana Moon need it?

As a business we undertook ISO 9001 to make us a continually improving, better version of ourselves. To continue to be at the forefront of the personalised clothing industry, achieving standards like this mean we have a structure to ensure we always achieve a high-quality product despite our rapid growth.

What does it mean for me?

We are obsessed with offering a top-quality service as demonstrated by our 5-star rating on Trustpilot. As a customer, you need to be able to trust the supplier you use for your personalised clothing can provide a quality service and product and deliver when they say they will.

Some organisations prefer to deal with ISO 9001 companies because it gives them peace of mind, and some organisations demand it for all their suppliers, such is the regard the standard is held in all over the world.

Let's face it, providing a bespoke service like personalised clothing is not always straightforward and you need to know that it is highly unlikely an error will occur. You also need to know that if it does occur, then it will be rectified quickly and professionally and will not happen again. That is what the ISO 9001 gives you. You are trusting a company like us with your company's identity or your groups' cherished mementos and we take that responsibility very seriously.

What do our customers say?

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