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Due to the government lock down our offices will be closed for the foreseeable future. Orders can still be placed and will be processed when our offices are opened again.

How do I order a sample?

It’s easy! Just select your garment, size and colour, then add to basket. A box will pop up asking where you want to go next. Simply select “buy plain or as sample” and pay.

Can I return my sample?

You can return plain samples to us within 28 days of delivery. The samples must not have been worn and should be in perfect condition when you return them.

How do I return my sample?

Let us know within 28 days, pop it back in the box and mail it back to us. The returns address is: 

Unit 8, Springwell 27, Dark Lane, Birstall, West Yorkshire, WF17 9LN

Will I be refunded for my sample?

If the returned items are in perfect condition, you will receive a full refund for the garments and the shipping cost. You will however have to pay to mail the samples back to us.

What if I can't find what I am looking for?

We have a huge range of products on site but if you can’t find what you are after, then we are happy to help! Simply drop us an email at sales@bananamoon.co.uk and our team will do what they can. We offer bespoke sourcing so we can track down a specific item for you. 

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