9.3 out of 10 based on 2,559 reviews
Delivery & Returns FAQ's

Delivery & Returns FAQ's

One of the great things about Banana Moon, is the super-fast turnaround. We strive to give you quick delivery and flexible options, so ...

Embroidery FAQ's

Embroidery FAQ's

If you have a query about embroidery, then you’ve come to the right place! We’ve been embroidering for over 25 years so you could s...

Print FAQ's

Print FAQ's

Got a query about print? Then you’ve come to the right place! Read our FAQ’s for this popular process.

Repeat Customers

Repeat Customers

Ordered with us before but confused about how to place another order? Don’t panic, we have all the info you need right here. 

Payments & Refunds

Payments & Refunds

If you are all set to place your order but want to know a little more about payments, then this is the page for you. Everything you nee...

Samples

Samples

We know that personalised clothing can be a big commitment, and you want to get it perfect first time. So do we! That’s why we offer ...

Individual Bagging

Individual Bagging

We offer great extras for our customers, to get that professional finish! Individual bagging is just one way we can help you add those ...

Inside Neck Print

Inside Neck Print

We offer great extras for our customers, to get that professional finish! Inside neck print is just one way we can help you add those f...

Artwork Re-draw Service

Artwork Re-draw Service

Not sure on the difference between a jpeg or a png file? No idea what dpi means? Don’t worry we’re here to help get the most out of...

File Formats

File Formats

If you're about to place your first order for personalised clothing, there are a few things you need to know to ensure your print looks...

Set Up Charges

Set Up Charges

Our expert team will digitise your logo into an embroidered logo for free on certain orders. What is a setup and how is it done? Find o...

Copyright

Copyright

Copyright can be tricky to get your head around. You can use this… you can’t use that… I’m sure you have lots of questions. But...

How To Design Your Own T-shirt

How To Design Your Own T-shirt

Decided you want a personalised t-shirt but not sure how to go about it? Our step-by-step guide will explain everything you need to kno...

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